Frequently Asked Questions

What is your core service, and what kind of products can you source?

Our core service is Premium China Sourcing, providing end-to-end support for Western brands looking to develop and source OEM/ODM products, components, and full custom development. We specialize in sourcing for diverse industries, including electronics, apparel, consumer goods, automotive components, medical devices, home appliances, and industrial machinery.

How do you ensure I get the best price for my products?

We offer a dedicated Negotiation & Pricing service. Leveraging our extensive market knowledge and experience, we negotiate competitive rates, favorable terms, and volume discounts on your behalf. Clients often achieve 25-35% cost savings compared to direct dealings by using our strategic negotiation expertise.

What steps do you take to guarantee the quality of the products I receive?

Our comprehensive Quality Control service is rigorous, covering every step from raw materials to final packaging. We use certified inspectors, conduct on-site audits, perform lab testing, and ensure adherence to international standards like ISO and CE. This proactive approach aims for a high rate of defect-free shipments (e.g., 98% mentioned in the information) to safeguard your brand's reputation.

How do you find and vet manufacturers?

We provide Manufacturer Matching and Supplier Verification services. We first identify reliable suppliers tailored to your specific OEM/ODM needs. Then, we rigorously vet potential partners for reliability, ethical practices, regulatory compliance, and production capabilities using on-site audits, background checks, and performance reviews to minimize fraud and quality risks.

Can you help with shipping and customs?

Yes, our Logistics & Shipping service manages the entire process. This includes freight forwarding, customs clearance, optimized routing, and real-time tracking to ensure timely, cost-effective, and seamless delivery worldwide while handling all compliance requirements.

What does OEM/ODM sourcing mean in the context of your services?

OEM (Original Equipment Manufacturing) refers to sourcing existing product designs from a manufacturer, who then labels them with your brand. ODM (Original Design Manufacturing) refers to sourcing a product that the manufacturer has designed and is ready to produce, with potential minor modifications for your brand. We specialize in both, matching you with the right partner for components, full products, or custom development based on your vision.

What kind of experience does your team have?

Our team has over a decade of experience in China sourcing. Our experts are fluent in Mandarin and well-versed in global trade regulations. The founders, Richard Ma and Rudy van Gelderen, bring combined expertise in international trade, business development, risk management, and performance-driven marketing to ensure successful, cost-effective, and reliable sourcing.

What sets your company apart from other sourcing agents?

We offer end-to-end, comprehensive services that cover every step—from initial manufacturer matching and negotiation to rigorous quality control and seamless logistics. We focus on achieving cost savings (25-35%) and high-quality assurance while leveraging our deep network and presence in China's key industrial hubs to bridge the gap between Western brands and manufacturing prowess.

Which countries are you able to ship to?

We manage global logistics to ensure timely, cost-effective deliveries worldwide, handling compliance and shipping for international supply chains.

We are a Western brand. How does your service simplify the complexity of sourcing in China for us?

We act as your trusted partner, handling all the complexities of cross-border sourcing, including cultural nuances, language barriers, supplier verification, contract intricacies, and compliance. This significantly reduces your risk, saves you time, and ensures you can focus on selling and scaling your brand while we manage the intricate supply chain details.

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